The Seller is the company: Notilabs Prosta Spółka Akcyjna with its registered office in Poznań (61-735), ul. Solna 3/14, KRS: 0001247730, NIP: 7831955923, registry court: Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy Krajowego Rejestru Sądowego (the “Seller”, “We”).
You can contact us by email (address: kontakt@notibox.ai) or by phone (phone no.: +48 61 415 28 84).
The Buyer is a person entering into a contract with us for the sale of goods or services included in our offer (the “Buyer”). Buyers may be both consumers and businesses.
The Goods are the NotiBox device described in section II of the Terms (“NotiBox”) or other products included in our offer.
The Services are services provided by us electronically to Buyers (the “Services”):
the paid Managed Plan service,
the free Newsletter service.
These Terms (the “Terms”) set out the rules on which we sell NotiBox and the Services. They also constitute the mandatory terms of service for the provision of services by electronic means.
The Terms are available on the website https://notibox.ai/ (the “NotiBox Website”) in Polish and English versions. You should read them before making a purchase.
The Terms form an integral part of the contract concerning NotiBox and the Services.
You can download the Terms from the NotiBox Website at any time and print them or save them in your computer’s memory.
II. What NotiBox is and how it works
The NotiBox device is a plug-and-play AI assistant that:
uses external artificial intelligence models selected by you (in the local BYOK model) or by us (in the Managed Plan model) (e.g. Google Gemini, Anthropic Claude, OpenAI); the AI models may change;
communicates with you via your phone in Polish or another language of your choice: by text (writing) or by voice (speaking); voice communication (optional) takes place using an external messenger – Telegram;
answers your questions and operates on the basis of your data (e.g. data located on your computers and electronic devices to which it connects via your Wi-Fi network);
develops and “learns” new skills in interaction with you and on the basis of the data you provide (you can refine and optimize it for your individual needs, however “training” the bot located in the device requires effort on your part);
enables an optional connection with your Google account (Gmail, Drive, Calendar, Contacts, Sheets, Docs) so that it can operate on the data from your account;
currently has certain functionalities: text and voice assistant via Telegram, working on the user’s data and files in their local network, integration with a Google account (Gmail, Drive, Calendar, Contacts, Sheets, Docs), reminders and recurring tasks, automations; we reserve the right to modify them (where a modification will not lead to a material limitation of the functions previously held) and to add new ones, which may be made available by us for a fee or free of charge;
provides a high level of privacy – most of your data (e.g. the Telegram token, API key, history and content of communication with the AI model provider) is stored locally, on your device in an encrypted store with keys on the SSD drive (and not on our server or in the cloud). The content of your communication with the AI model is neither recorded nor stored by us. You can obtain exceptions and details regarding the protection of personal data and privacy on the NotiBox website (tab: “Privacy Policy”) or by sending an email to (prywatnosc@notibox.ai);
can operate in two modes:
local model (BYOK) – your NotiBox connects directly to the AI provider selected by you using your key, bypassing our server;
Managed Plan model – your NotiBox connects, through us, to AI providers selected by us appropriate for the subscription option purchased.
NotiBox includes: the NotiBox computer based on the NVIDIA Jetson Orin Nano 8 GB module, a 500 GB NVMe SSD drive with the NotiBox OS operating system, a power supply, an Ethernet cable, a guide, a user manual.
You will find a detailed description of NotiBox, its functionalities and the user manual on the NotiBox website (tab: “Help”).
You acquire ownership of the NotiBox device.
In order to use NotiBox you need:
Mains power,
Internet access – by cable (Ethernet) or Wi-Fi,
A smartphone with the Telegram app and account,
optionally – a Google account,
an additional web browser running on another device (e.g. a computer, tablet) on the same local network – in order to use the NotiBox administration panel.
Meeting the above requirements is your responsibility and takes place at your own expense.
If you want your NotiBox to use paid versions of AI models (which is optional but allows you to increase its efficiency and accuracy), this will involve an additional charge for you:
in the local model (BYOK) – it requires you to make payments for the use of the paid AI model and to purchase your own API key (payments are made directly to the provider of the selected AI model in the amount specified by that provider),
in the Managed Plan model – it requires you to purchase the Managed Plan under one of the subscriptions offered by us (details – section VII of the Terms).
If you want your NotiBox to use additional paid functionalities – purchase our Managed Plan under one of the subscriptions offered by us (details – section VII of the Terms).
III. How to buy NotiBox
If you are interested in purchasing NotiBox, send us an email (to the address kontakt@notibox.ai) and provide your contact details (email, phone number) and our sales representative will contact you within a few days.
You can purchase NotiBox in two ways:
our sales representative will come to you and, during a scheduled visit, present the device, and if you are interested in purchasing it – you will finalize the transaction and payment on the spot. Such visits are possible only within Poland;
if you are decided on the purchase and do not need a visit from a sales representative – the transaction will be finalized by email.
In both cases, the conclusion of the contract for the purchase of NotiBox takes place in such a way that:
we send you an email asking you to accept the terms of the transaction set out therein and the Terms;
you send us back an email with your acceptance of the terms of the transaction and the Terms (you have 7 days to do so – in the absence of your acceptance within this deadline, our proposal expires).
The contract is concluded at the moment we receive the email with your acceptance of the terms of the transaction and the Terms.
In accordance with the regulations, we will confirm the purchase with an invoice or receipt, which we will send you by email.
The information on the NotiBox Website does not constitute an offer but an invitation to those interested in purchasing NotiBox to make contact and place orders.
The absence of our response to your inquiry or order does not mean that we have accepted the order.
IV. Prices and payment
You will find the current prices of NotiBox and the Managed Plan subscription service on the NotiBox website (tab: “Pricing”).
Prices are given as gross amounts, in Polish zloty.
In addition to the price of NotiBox, you will be required to pay shipping costs in an amount depending on the shipping option selected (parcel locker, courier).
We will provide you with the price of NotiBox and the amount of the shipping costs in the email referred to in section III.3.a of the Terms.
Payments are made by bank transfer or BLIK.
The Buyer is required to make payment no later than 7 days after concluding the NotiBox purchase contract. If payment is not received within this deadline, we will be entitled to withdraw from the contract.
We release or ship NotiBox only after receiving payment. Therefore, if you want to receive NotiBox already during the sales representative’s visit referred to in section III.2.a of the Terms, you must make the payment during that visit.
V. Shipping NotiBox
After concluding the contract and receiving payment, we will proceed to fulfil the order.
If the purchase and payment take place during the sales representative’s visit referred to in section III.2.a of the Terms, NotiBox will be handed over to you already during that visit.
In other cases, NotiBox will be shipped within 5 business days of receipt of payment, via a courier company.
We will inform you by email of any anticipated shipping delays. If the delay exceeds 14 days, you will be able to withdraw from the contract.
You can find out about the shipping and delivery date by email or phone (email: kontakt@notibox.ai, phone: +48 61 415 28 84).
VI. Warranty and support
The NotiBox device is covered by a warranty on the following terms:
the NotiBox device (hardware) is covered by a 24-month warranty counted from the date of sale;
The warranty covers physical defects arising from causes inherent in the device. It does not cover, among others, damage: mechanical; arising from opening the casing and interfering with the components; caused by the user’s fault or by random events (e.g. flooding); arising from storing or using NotiBox contrary to its intended purpose or to the recommendations of the Seller or manufacturer; resulting from normal wear and tear (e.g. SSD burnout after approximately 5 years of normal use). The warranty expires as a result of carrying out repairs or modifications to NotiBox without agreement with the Seller;
A complaint can be submitted by email (to the address: reklamacje@notibox.ai) and, together with the NotiBox being complained about and proof of its purchase, sent to us (to the address: Notilabs P.S.A., ul. Solna 3/14, 61-735 Poznań);
Complaints are considered within 14 days from the day the device being complained about is delivered to us. Should this prove impossible, we will inform you and consider the complaint within the shortest possible time;
Under the warranty, we will remove the defect free of charge or provide a new device free from defects (at our choice).
The NotiBox OS operating system (Software) is covered by our support on the following terms:
24 months of support directly after purchase (included in the price of NotiBox) covering the necessary updates, including security updates,
12 months of technical support directly after purchase (included in the price of NotiBox), which covers: individual assistance and response to requests (remote support via Telegram or another messenger or – with the user’s consent – via VPN/Tailscale),
After this period: technical support under the Managed Plan covering the necessary updates, including security updates, and individual assistance and response to requests (remote support via Telegram or another messenger or – with the user’s consent – via VPN/Tailscale).
If you do not promptly install the NotiBox updates provided by us in accordance with para. 2, your NotiBox may not work properly or may not have all the available functionalities or safeguards. We are not liable for the lack of conformity of NotiBox or the Managed Plan service with the contract resulting from the absence of such an update.
Consumers and sole traders covered by consumer protection are, by operation of law, entitled to legal remedies from and at the expense of the Seller in the event of a lack of conformity of NotiBox with the contract. The warranty does not affect these remedies.
The Seller’s liability under the statutory warranty for defects towards businesses is excluded.
VII. The Managed Plan service
The Managed Plan service enables the NotiBox user to use paid versions of AI models, additional functionalities and services, and additional technical support.
The Managed Plan is available under the following subscriptions: Essentials, Pro and Premium, which differ in the class of AI models available and the monthly AI usage limit.
You will find details regarding the available AI models and monthly AI usage limits within each of the subscriptions on the NotiBox website (tab: “Pricing”).
Using the Managed Plan requires paying for the subscription in accordance with the current prices given on the NotiBox website (tab: “Pricing”).
Technical requirements necessary to use the Managed Plan service: a NotiBox device configured in accordance with section II.5 of the Terms. Meeting the above requirements is your responsibility and takes place at your own expense.
In order to use the Managed Plan service – on your NotiBox device, in the configuration panel:
provide your details by filling in the relevant fields (consumers: first name, surname, home address, phone number, email address; businesses: first name, surname, phone number, company name, its address, email address, NIP),
indicate whether the contract has a professional character for you or not (by clicking the relevant field),
indicate the subscription option you are choosing (by clicking the relevant field),
read the Terms and confirm your acceptance of them (by clicking the relevant field),
confirm that you are aware that ordering the Managed Plan entails an obligation to pay for the subscription (by clicking the relevant field),
click the “I order and pay” field (at this moment the contract for the Managed Plan service is concluded),
pay the subscription for the first billing period to the bank account indicated in the panel (by bank transfer or BLIK);
if you request that performance of the Managed Plan service begin before the deadline for withdrawing from the contract (which will involve the loss of the right of withdrawal with respect to the service performed up to the time of withdrawal) – click the relevant field. This is optional, but if you do not do so, we will activate the Managed Plan only after the 14-day withdrawal period has elapsed.
In accordance with the regulations, we will confirm the purchase of the Managed Plan by email, which we will send to the email address indicated by you. By the same means we will send you an invoice confirming payment of the subscription.
The Managed Plan service will be activated immediately after concluding the contract and paying the subscription for the first billing period, and if you have not requested immediate commencement of performance of the service referred to in para. 6(g) – only after the 14-day withdrawal period has elapsed.
The contract is concluded for a fixed term – 1 month from the day of its conclusion, and is automatically extended for successive monthly periods provided that the subscription for the next billing period is paid before the end of the current period.
You can terminate the contract for the Managed Plan service at any time, with effect at the end of the paid billing period, by sending us an email with the termination (to the address: kontakt@notibox.ai). The contract will also terminate automatically at the moment the subscription for the next billing period is not paid within the deadline specified in para. 8.
We may terminate the Managed Plan service with a 1-month notice period, by sending an email to your email address.
The subscription is payable in advance for the entire monthly billing period to which it relates. The subscription for the next billing period should be paid before the end of the current billing period.
The subscription is payable to the bank account indicated in the NotiBox configuration panel, by bank transfer or BLIK.
We will notify you by email of any change to the price list or scope of the subscriptions referred to in para. 3 no later than 1 month before it is introduced. In such a case, you have the right to terminate the contract for the Managed Plan service no later than 14 days before the changes are introduced.
The Managed Plan service is available, as a rule, 24 hours a day, 7 days a week.
Interruptions in the availability of the Service may result from causes attributable to the AI model provider, Google or Telegram, random events, or technical activities carried out by us that are required for the proper functioning or modification of the Service (fixing failures, updates).
Exhausting the token limit available under the purchased version of the Managed Plan before the end of a given billing period will prevent you from continuing to use this service in that period. In such a case, we may offer you the possibility of purchasing an additional token package or switching you to a lower-class AI model. In such a situation you may also use the local model (BYOK).
VIII. Newsletter
Thanks to the Newsletter you can receive the latest information about NotiBox – new functionalities, additional services, promotions.
To receive the Newsletter, in the “Newsletter” section on the NotiBox Website:
enter the email to which we should send you the Newsletter;
confirm your consent to being sent marketing materials about NotiBox by email (by clicking the relevant field);
read the Terms and confirm your acceptance of them (by clicking the relevant field);
click the “Subscribe” field (at this moment the Newsletter service is activated).
You can unsubscribe from the Newsletter service at any time by clicking the “Unsubscribe” field in the “Newsletter” section on the NotiBox Website or by sending us an email with your cancellation (to the address: reklamacje@notibox.ai).
We may cease providing the Newsletter service – in which case we will notify you 7 days in advance by sending an email to the address you provided.
Technical requirements necessary to use the Newsletter service:
a computer, laptop or other multimedia device with Internet access;
access to email;
a web browser.
Meeting the above requirements is your responsibility and takes place at your own expense.
IX. Consumer withdrawal
If you are a consumer (or a sole trader covered by consumer protection):
you may withdraw from the NotiBox purchase contract without giving a reason, within 14 days of receiving it. If you purchased the Managed Plan service, your withdrawal will automatically also cover that service (as it cannot function without the device);
you may withdraw from the Managed Plan service purchase contract without giving a reason, within 14 days of its conclusion, unless when concluding this contract you requested that performance of this service begin before the deadline for withdrawal (which entails the loss of the right of withdrawal with respect to the service already performed up to the time of withdrawal and the need to pay for it). This withdrawal does not automatically cover the contract for the purchase of the NotiBox device (because it can function without the Managed Plan – in the local BYOK mode).
To withdraw, it is enough that within these deadlines you send us a declaration of withdrawal (by email to the address: reklamacje@notibox.ai or by post/courier to the address: Notilabs P.S.A., ul. Solna 3/14, 61-735 Poznań). You may use the ready-made withdrawal form (you will find it on the NotiBox website in the tab: “Downloads”), but you do not have to.
After withdrawing from the NotiBox purchase contract:
send NotiBox back to the address Notilabs P.S.A., ul. Solna 3/14, 61-735 Poznań. The shipping costs are your responsibility,
within 14 days of receiving NotiBox back or of proof of its return, we will refund you its price together with the shipping costs.
After withdrawing from the Managed Plan service purchase contract:
the service will be switched off by us,
if you previously requested that performance of this service begin before the deadline for withdrawal – within 14 days of receiving your withdrawal we will refund you part of the subscription paid – in the proportion in which the number of days remaining until the end of the billing period stands to the total number of days in that period,
if you did not make such a request – within 14 days of receiving your withdrawal we will refund you the entire subscription paid.
The refund of payment will be made using the same method of payment that you used, unless you inform us that it should be otherwise.
In the event of withdrawal from the NotiBox purchase contract, you will be liable for any diminution in the value of NotiBox if you used it to a greater extent than necessary to check its characteristics and functioning.
X. Security rules
Due to the public nature of the Internet and the use of services provided by electronic means, when using NotiBox you should reckon with the risks of your data being obtained and modified by unauthorized persons.
In order to increase the security of the hardware and data, when using NotiBox you should follow our (as well as Google’s or Telegram’s) security recommendations.
Protect your PINs, logins and passwords. If you suspect that third parties may have come into possession of them, you should change them immediately.
Do not use for logging in an address or link sent by electronic means, e.g. in an email, SMS, MMS or via other Internet messengers.
Secure the devices connecting to NotiBox (e.g. smartphone, computer) against malicious software or access by unauthorized persons, in particular by:
installing and updating system and antivirus software;
using a firewall;
not installing software of unknown origin;
not logging in from an unknown, publicly accessible and unsecured Internet network.
Create backups of your data (we do not make them, that is your responsibility).
Immediately inform us by email (to the address: reklamacje@notibox.ai) of any suspicious cases related to the use of NotiBox, in particular attempts to gain access to it by unauthorized persons.
XI. Liability
NotiBox is merely a tool intended to make your daily activities or work easier – you decide what and how you use it for, and only you are responsible for what you do using NotiBox (e.g. for the content generated or the effects of the commands you give it).
Using NotiBox is not a circumstance that relieves you of liability for breaching the applicable law, your obligations, or the rights of other persons.
NotiBox operates on the basis of the data (including personal data) and materials that you make available to it, for which you bear sole responsibility. We have neither the ability nor the obligation to check this data and materials for their lawfulness, correctness, reliability or integrity.
NotiBox uses the available AI models, which are constantly being developed, however the content they generate may contain errors – which is why you should always verify the results of NotiBox’s work. NotiBox is a helper and assistant, but the burden of making decisions and the responsibility for them rests with you.
You are obliged to use NotiBox in a manner consistent with the law (e.g. not to use NotiBox to commit acts prohibited by law, not to infringe the rights of other persons, not to process unlawful content). We are not liable for damage caused by you to third parties using NotiBox.
If you make NotiBox available to other persons, you do so at your own responsibility – you bear sole responsibility for actions taken using your login or password.
We are not liable for the loss of your data caused by circumstances beyond our control.
We are not liable for disruptions in the operation of NotiBox and their effects, caused by force majeure, network failure, or unauthorized interference (yours or that of third parties).
The use of Google services (e.g. Gmail, Drive) and Telegram is subject to the terms and policies of the providers of those services. We are not responsible for the availability, changes or operation of those services.
With respect to businesses, our liability: (i) except for willful misconduct, is limited to the price you paid for NotiBox, (ii) for any indirect damage as well as for damage in the form of lost profits is excluded.
XII. Intellectual and industrial property
By purchasing NotiBox or the Services you do not acquire any intellectual or industrial property rights to this device, to the IT solutions applied in it (e.g. the operating system), or to the NotiBox brand and marks – they constitute our property and are subject to legal protection.
Without our consent you are not entitled to any interference with the NotiBox operating system, including its modification, copying and distribution (in whole or in part). The exceptions are situations expressly permitted by law in which it is necessary to use NotiBox in accordance with its intended purpose (e.g. creating a backup). These activities may under no circumstances lead to the development, production or placing on the market of a computer program with a form of expression similar to NotiBox OS, or to other activities infringing our copyright.
We have the right to implement technical safeguards against unauthorized interference with the NotiBox operating system and against actions to our detriment. You may not remove or circumvent these safeguards. We are entitled to control the use of NotiBox by collecting technical and operational data documenting the use of NotiBox.
XIII. Suspension or restriction of services
We may remotely block or restrict access to the Managed Plan service, and even terminate the contract for this service with immediate effect, in the event of:
the user acting to our detriment (e.g. breach of the prohibitions specified in section XII.2 or section XII.3);
obtaining information that NotiBox or the Managed Plan service is being used to breach the law or in a manner contrary to the principles of fair use;
where it is justified by security considerations (including cybersecurity).
XIV. Privacy policy
We process the personal data of Buyers to the extent necessary to conclude and perform contracts concerning NotiBox and the Services, to fulfil the legal obligations incumbent on us, and for our legitimate interests.
Providing your personal data is voluntary, however in some cases it is necessary to purchase NotiBox and use our Services.
We process personal data in accordance with the GDPR.
You can obtain detailed information regarding personal data in the Privacy Policy on the NotiBox Website (tab: “Privacy Policy”) or by sending an email to (prywatnosc@notibox.ai).
XV. Complaints
You can submit a complaint related to NotiBox and the Services by email to the address: reklamacje@notibox.ai or by clicking the “Submit a complaint” field on the NotiBox Website.
In the complaint, provide your identification details (first name, surname/company name, email address and phone number) and describe the problem. We may leave complaints not containing this data without consideration.
We will consider the complaint within 14 days of its receipt and will inform you by email of the outcome of the complaint procedure.
XVI. Governing law and disputes
In matters not regulated in the Terms, the provisions of Polish law apply to contracts concerning NotiBox and the Services.
We will endeavour to resolve amicably any disputes arising on the basis of the Terms, contracts concerning NotiBox or the Services.
If this fails, these disputes (except for actions against consumers) will be subject to resolution by the common court having local jurisdiction over the Seller’s registered office, based on Polish law.
XVII. Final provisions
The Terms (version 1.0) enter into force on 27 July 2026.
The Terms and the contracts concerning NotiBox and the Services constitute the sole sources of the Parties’ rights and obligations. The application of general conditions or terms used by the Buyer is excluded.
The Terms may be amended by us. We will notify you by email of any amendment, while simultaneously publishing the new version of the Terms on the NotiBox Website.
The Terms in the version currently in force are always available free of charge on the NotiBox website, with the possibility of downloading, reproducing and recording them.
This English version is provided for information only. The binding version is the Polish one (Regulamin sprzedaży). In case of any discrepancy, the Polish version prevails (wersja polska / Polish version).